Patient and Family Advisory Council

What is the Patient and Family Advisory Council?

The Patient and Family Advisory Council is a group of committed patients, caregivers and health care providers who work together to improve patient safety for all patients of Colquitt Regional Medical Center.

Click Here to Download the PDF Application

What are the criteria for being council members?

  • Must be of an age to contribute to the goals and objectives of the council
  • Able to attend meetings every month (date, time, and location to be determined)
  • Must maintain appropriate and confidential handling of personal information
  • Able to listen to differing opinions and share different point of view
  • Be positive and supportive of the council’s mission
  • Comfortable speaking candidly in a group
  • Able to use experience constructively
  • Able to work productively and collaboratively with council members whose background, experience, and style may be different than their own
  • Able to reflect on issues and priorities that are different than their own

What are the responsibilities of council members?

  • Be accountable to those whom they represent
  • Reach out broadly and listen to other patients, families and health care providers
  • Be committed to improve care for all patients and family members
  • Maintain confidentiality at the council meetings and outside the meetings
  • Respect the collaborative process and the council as the forum to discuss issues
  • Be willing to listen to differing views
  • Encourage all council members to share ideas and viewpoints

What is the time commitment for council members?

Council members make a 2 year commitment.  The council will meet every month at a date, time and location to be determined by the members.  Council members may be asked to participate in activities, such as educational workshops and community outreach.

What kind of support will the council members receive?

  • Orientation at the first scheduled council meeting. 
  • Ongoing education and training throughout the two year commitment period.
  • Recognition.  With permission, the members of the patient advisory council will be recognized through the Colquitt Regional Medical Center internal communications and in media and professional communications.

Am I ready to become an advisor?

I am ready to be a patient and family advisor when:

  • I am willing to talk about the positive and negative care experiences I had as a patient or family member of a patient.
  • If I had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things could have gone differently.
  • I am ready to speak up and share suggestions and potential solutions to help improve hospital care for other patients and family members.
  • I am willing to think beyond my own personal experiences.
  • I can bring a positive attitude to discussions.
  • I can listen to and think about what others say, even when I disagree.
  • I am willing to keep any information I may hear as in advisor private and confidential.
  • I enjoy working with people who are different from me.
  • I am willing to learn how to best serve as an advisor.
  • I have time in my schedule to be an advisor.  Usually advisors spend at least 1 hour a month and not more than 4 hours per month on advisor work.

Am I ready to partner with patient and family advisors?

As a clinician or staff member, I am ready to work with patient and family advisors when:

  • I believe in the importance of patient and family participation in planning and decision making at the program and policy level.
  • I believe that the perspectives and opinions of patient and family advisors, staff and clinicians are equally valid in planning and decision making at the program and policy level.
  • I believe that patients and family members bring a perspective to a project that no one else can provide.
  • I believe that patients, family members, staff and clinicians can look beyond their own experiences and issues to come up with practical ideas and solutions.
  • I am willing to talk about my experiences with patient and family advisors and to share suggestions, ideas, and potential solutions that will improve hospital care.
  • I feel comfortable listening and respectfully responding to both positive and negative care experiences that patient and family advisors may share.
  • I enjoy working with people who are different from me
  • I can listen to and think about what others say, even when I disagree.
  • I can bring a positive attitude to discussions about improving hospital care
  • I consistently let colleagues know that I value the insights of patient and family advisors.
  • I am comfortable requesting that patient and family advisors be invited to participate in improvement initiatives in which I am involved.