ACCESS TO CARE
All patients have the right to quality care. Colquitt Regional Medical Center provides fair, considerate treatment regardless of age, sex, race, creed, national origin or any form of handicap. Personal dignity is respected at all times.
If you have any concerns about patient care or safety, please contact the privacy officers Jessica Jordan, 229-891-9455 or Stephanie Causbey, 229-890-3566. If your issues cannot be resolved by the hospital, you may contact The Joint Commission (TJC). For information regarding how to file a complaint with The Joint Commission, call (800) 994-6610 or e-mail complaints to complaint@jointcommission.org.
PRIVACY AND CONFIDENTIALITY
All patients have the right to every consideration of privacy concerning their medical care. This includes strict confidence about patient condition, treatment and medical records, and the opportunity to talk privately with medical personnel, clergy, visitors and others.
INFORMATION
Patients have the right to be informed of their medical treatment, including test procedures, and are encouraged to actively seek information about their condition. Patients have the right to be informed of alternative treatments and to choose among the alternatives, including the right to refuse treatment.
REFUSAL OF TREATMENT
Patients have the right to refuse treatment to the extent permitted by Georgia and Federal laws and to be informed of the medical consequences of their actions. All patients are responsible for their own action if they refuse treatment, do not follow the doctor’s recommendations or leave Colquitt Regional Medical Center against medical advice.
RULES AND REGULATIONS
All patients have the right to know the rules and regulations that apply to patient care and conduct and are responsible for following those rules and regulations.
PAYMENT FOR CARE
Patients have the right to examine and receive an explanation of their bill, regardless of the source of payment. Patients have the responsibility to provide information necessary for claim processing and to be prompt in payment of their bills.
RESPECT AND CONSIDERATION
You and your visitors are responsible for respecting the rights of other patients by assisting in the control of noise, by following the non-smoking policy of the hospital and following the visitation guidelines.
We are committed to providing quality care. If at any time you feel your rights as a patient have been violated, or have questions regarding an ethical issue, please notify Melanie Owens, Vice President of Quality, at 229-891-9243.
PATIENT’S RGHTS CONCERNING PROTECTED HEALTH INFORMATION
Below is a document which describes how medical information about you may be used and disclosed and how you can get access to this information.
